Learn Your Warranty Certificate Rights...
Applications for the repair of goods under the Warranty Certificate can be made in various ways: by phone, fax, registered mail, or e-mail. Within the scope of the warranty certificate to be provided to consumers, the title, central address, signature, and stamp of the manufacturer and importer company are required. In addition, the title and signature and stamp of the seller's authorized person are required. Furthermore, the invoice date, type of goods, brand, model, serial number, delivery date and place of the goods to the consumer, warranty certificate period, maximum repair time, and the conditions stipulated in the regulation regarding obligations for free repair, refund, or price reduction must be specified. The ministry's approval date and number, usage rights, and matters related to rights that may be in favor of the consumer are all points that are in the consumer's interest.
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